Customer Service

Access to our Customer Service page must be requested via our contact webpage. Customer Service access is only for customers who have bought products and/or services from us and whom have been reviewed and granted by sales for access to this service.

This is not intended for customer who have bought samples through our store. Customer who have bought through our store should use our contact page or our chat page. To get information on your order(s) and all information in relation to your order(s) please login on your store account.

Please note that publishing or forwarding the login details to anyone is seen as a serious security violation and will result in direct removal of your account from the Customer Service website and may lead to damage for PEPR. You will be held liable for any damages when this happens. In no event may any of the information being published to the public domain.

Please go to our contact page to request access by clicking here and put in the subject "request access to Customer Service website".